At Internet Resource Group, Inc., your privacy is our top priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses 256-bit encrypted SSL to increase the security of our customers' information. However, Internet Resource Group, Inc. does not guarantee complete security on stored information. We have implemented encrypted pages and installed our SSL certificate to minimize risks of stolen information.
Internet Resource Group, Inc. will NOT share data. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, your information will NEVER be sold, given, rented, or traded to others for purposes other than order fulfillment.
Your demographic information (address, phone number, email address, etc.) will be used for security purposes, ensuring the authenticity of the transaction and preventing fraudulent activity related to your credit cards.
Order Verification/Fraud Prevention
In order to protect against fraudulent activity, Internet Resource Group, Inc. must verify the billing and shipping addresses. Please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file). Incorrect information will cause a delay in processing your order.
If your shipping address is different from your billing address (where you receive your credit card statement), Internet Resource Group, Inc. requires a photocopy of your driver’s license and the front and back of the credit card used for the purchase. Please email copies to: security@internetresourcegrp.com or text copies to 561-412-2101.
Our Use of Log Files
When you visit our site, we automatically log your IP address, browser type, and access times. This information is used to evaluate site performance, determine visitor origins, and track clickstream data (pages visited on our site). This data helps us optimize content based on user preferences. Log files are not tied to personally identifiable information.
Site Security
All Internet Resource Group, Inc. employees take your personal information very seriously. Employees must adhere to strict security policies. Access to members’ personal information is limited to key management personnel and our customer service department. This information is secured by user IDs and passwords, and our website security protocols are reviewed monthly. Our site utilizes 256-bit SSL encryption for additional security.
You can shop at Internet Resource Group, Inc. with confidence. We have partnered with Elavon.com.
The Converge® Payment Gateway manages the complex routing of sensitive customer information through electronic check and credit card processing networks.
The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry-leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Converge Privacy Policy.
Correcting/Updating Your Personal Information
After becoming an Internet Resource Group, Inc. subscriber, you may correct or update your personal information by clicking the 'My Account' link at the top of any page, entering your email address and password when prompted, and clicking the Edit Information button. Changes will immediately reflect in our databases. If you wish to deactivate your account, please contact our customer service through the 'My Account' section or the 'Contact Us' page.
Links to Other Sites
This website may contain links to other websites. When you click on one of these links, you may leave the Internet Resource Group, Inc. site and enter another website. These sites may independently collect or request information about you, and we encourage you to review their privacy statements, as their policies may differ from ours.
Communication
From time to time, we may send emails notifying you of product availability, prompting you for feedback, or providing promotional offers. Additionally, you may receive communication from us:
- If you contacted us for a specific reason.
- To confirm your orders.
- For necessary administrative purposes.
Administrative emails will not include promotional material. If you choose to receive newsletters, they may contain promotional materials from Internet Resource Group, Inc.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, such as complying with judicial proceedings, court orders, or legal processes served on our website.
We may correct or supplement your address information with standardized postal data to ensure accurate delivery of your orders and reduce related costs.
Our Use of Cookies
Cookies are small data files stored on your computer's hard drive by your browser. We use cookies to provide a seamless browsing experience and analyze aggregated demographic information alongside our log files. If your browser is set to reject cookies, you will need to manually enter your ID and password each time you visit our site.